PLEASE NOTE: You can calculate the shipping at the shopping cart! All prices are net prices (excl. 19 % VAT)
If not announced/agreed upon differently, all articles of an order will be send as one package, also if an article is on preorder.
Every order from outside of Europe will be shipped automatically as registered air mail including tracking.
How we pack and ship your order:
- under construction -
After payment (via banktransfer or Paypal) the articles will be shipped at the latest after 5 working days (no weekends, no holy days).
The delivery times are usually (in working days): GER: 3-5, EU: 5-10, World: 7-30.
All orders will be shipped with Deutsche Post/DHL.
The customer pays the shipping payments. The amount depends of the size and weight of the packet and the location of your recidence. All the articles will be sent from Germany.
We will always inform you about the moment of delivery and possible delays.
It might happen, that an article listed in the Shop is already sold out, as the stockings are updated manually in certain intervals. If you want to be sure, please write us under contact before placing an order.
Important: If the goods get lost or stolen on the way to the customer and the customer had chosen normal shipping without tracking or the customer gave the wrong address, Naturmacht Production has no liability for a refund. We will refund you or send the parcel again on our costs if the mistake was clearly on our side, e.g. we used the wrong address or did not save the tracking number or if the customer had chosen shipping with tracking.
Read here for more information.
For the return conditions and formular please click here.